shipping privacy
Shipping Destinations
We ship worldwide — no matter where you are, we can deliver. Shipping availability and costs may vary by country. Please check during checkout to see if we deliver to your location.
Shipping Timeframes
- In-stock items: Typically ship within 15 business days.
- International transit: 5–15 business days on average depending on destination.
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Pre-order items: Ship in accordance with the estimated shipping date shown on the product page.
Shipping Rates & Handling
Shipping costs are calculated at checkout based on your location, order size, and the courier’s rates.
Duties & Taxes
International orders may be subject to customs duties, taxes, or fees depending on your country’s regulations. These charges are the responsibility of the customer.
Order Handling & Tracking
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Once shipped, you will receive an email with tracking information.
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For any tracking issues or missing updates, please contact our Customer Support.
Service Disruptions & Delays
During peak seasons (e.g. major holidays or global events), please allow up to 5 business days for order dispatch.
Transit times may extend due to customs clearance, local postal delays, or unexpected disruptions.
Shipping FAQs
Q: Where do you ship from?
We fulfill orders from multiple global partner warehouses to reach you faster and more efficiently.
Q: Can I modify my shipping address after placing an order?
Contact us immediately if you need to change your address. If the order hasn’t shipped yet, we’ll do our best to update it. Once dispatched, changes may not be possible.
Q: What if my package is lost or damaged?
Please reach out to us with photos and tracking info. We’ll work with the courier to locate the package or initiate a claim, and arrange a replacement or refund if necessary.
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